Job Title: Business Analyst (Onsite) Location: Barranquilla, Colombia Job Type: Full-Time | Onsite Industry: BPO About the Role: We are seeking a skilled and motivated Business Analyst to join our onsite team. This role is pivotal in bridging the gap between business needs and technological solutions. You’ll play a key part in improving operational efficiency and driving profitability by gathering requirements, analyzing business processes, and supporting solution design. Key Responsibilities: Requirements Gathering: Engage with stakeholders to understand business needs and translate them into clear technical requirements. Process Improvement: Evaluate and optimize existing workflows to enhance efficiency and performance. Data Analysis: Analyze data to generate insights that inform strategic decisions and process improvements. Solution Design: Collaborate with technical teams to help design and assess business solutions. Communication: Serve as the liaison between technical and non-technical teams, ensuring clear understanding and alignment across functions. Essential Skills & Qualifications: Strong analytical and critical thinking skills Excellent verbal and written communication abilities Proficient in problem-solving and decision-making Solid experience in data analysis and reporting Deep understanding of business operations and strategy Ability to work independently and collaboratively in an onsite environment Preferred Qualifications: Bachelor's degree in business administration, Information Systems, or related field 2+ years of experience in a business analyst or related role Familiarity with tools like Excel, SQL, and business intelligence platforms Why Join Us? Be part of a dynamic team where your insights directly impact company growth and operational excellence. Enjoy a collaborative workplace that values innovation and continuous improvement.