**1. **Objective of the Position.** To build valuable relationships with customers, responsible for guiding and integrating customers, seeking their loyalty, and leading them to achieve their goals through the enhancement of the services and products offered by Pangea. Be part of the attraction of new customers and support the sales and marketing department. **2. **Job Skills** Comun&Infl; Communicate and influence POA Risk Plan, organize and analyze risks. Tech and meth Proper use of technology and methodology Customerservice Customer Orientation Self-learning Self-learning and need research Linguistics Communication in other languages Office Suit Mentoring Ability to provide mentoring to others involving coaching o Writing Writing and Presentation Data Construction TechProfi Technology Proficiency Industry Knowle Awareness skills Personal Manag Personal Management Financial know Financial Knowledge **3. **Education** Business Administrator Bachelor International Business Industrial Engineer Systems Engineer **4. **Job Functions**: **4.1 **Customer Value** Create value for customers by ensuring clearly defined business outcomes and develop a plan for success with appropriate objectives, timelines, risks and metrics and identify what is needed to achieve them. **4.2 **Promotion** Drive high usage of Microsoft Dynamics 365 tools within customers by driving the creation and execution of a comprehensive and action-oriented plan. **4.3 **Opportunity Identification** Proactively identify new workflows and expansion opportunities in each account to drive value for both the customer and the business and identify additional revenue generation opportunities. **4.4 **Customer Relationships** Build and manage customer relationships, from the client executive team through the front-line leadership. **4.5 **Measure KPIS** Identify and measure KPIs for customers and Pangea. **4.6 **Meetings** Participate in the Customer onboarding meetings. **4.7 **Develop** Act as a trusted advisor to the customer and develop high-level relationships with stakeholders and project sponsors **4.8 **Communication** Establish a chain and regular interaction with the customer base. **4.9 **Customer Train** Provide guidance to customers on how to best use Dynamics 365 solutions. **11.10 Risk** Identify risks to the customer achieving their goals and work with the project and consulting team to build a risk mitigation plan. **11.11 Accompaniment** Identify and create success paths to support the customer in improving and automating their processes. Tipo de puesto: Tiempo completo Salario: $6.500.000 - $8.000.000 al mes Consideraciones ante el COVID-19: Teletrabajo Pregunta(s) de postulación: - Do yo have an American Visa? Experiência: - tres: 2 años (Deseable) Idioma: - English (Obligatorio) Disponibilidad para viajar: - 25 % (Deseable)