Join Our Team at Solvo Global! ? Position: Medical Customer Service Specialist - Location: Murano - Calle 40sur # 41-44, Envigado - Schedule: 10 AM – 7 PM (Central Time) - About the Role A U.S.-based medical billing company that supports physicians and healthcare facilities. As a Patient Services Representative (PSR), you’ll be the friendly voice helping patients with billing questions, collecting balances, and assisting with insurance and legal cases. ?️? - Your Responsibilities - Answer calls and voice messages - Help patients resolve billing issues and collect balances - Assist law offices and insurance companies - Reprocess claims and escalate cases when needed - Gather information and support the medical supplies team - What We’re Looking For ✅ Experience in Customer Service (6 months minimum) ⏰ Punctual, Responsible, and Organized - Great at Multitasking and Quick Learning - Bonus if you have experience in Medical or Insurance fields ?️ English Level: B2+ / C1 Why Join Us? At Solvo Global, we believe in growth, teamwork, and making a difference. If you're passionate about helping others and want to be part of a dynamic international team, this is your chance! ?✨