Product Visionary "> We are seeking a seasoned Product Manager to spearhead the development of our products, driving innovation and delivering exceptional customer experiences. As a key member of our team, you will be responsible for defining product vision and roadmaps, ensuring alignment with business goals and driving product innovation through market trends, customer needs, and competitive opportunities. You will collaborate closely with leadership to prioritize investments and allocate resources effectively, serving as the voice of the customer by conducting research and gathering feedback to deeply understand client pain points, business goals, and opportunities. Create solutions that deliver measurable value to customers, helping them improve their customer experience, reputation management, and business performance. Lead the development and launch of key product features, ensuring timely delivery and exceptional quality. Collaborate with engineering, design, marketing, and customer success teams to execute the roadmap and define go-to-market strategies. Define detailed product requirements, user stories, and acceptance criteria to guide development. Leverage data and analytics to measure product performance, identify opportunities for improvement, and drive decision-making. Define and track key performance indicators (KPIs) to evaluate product success and user satisfaction. Serve as a mentor to other product managers, fostering a culture of excellence, collaboration, and continuous improvement. Influence stakeholders at all levels to gain alignment and drive the successful adoption of product initiatives. Key Responsibilities: - Define and own the product vision and roadmap for core offerings, ensuring alignment with overall business goals. - Identify emerging market trends, customer needs, and competitive opportunities to shape the product portfolio and drive innovation. - Collaborate closely with leadership to prioritize investments and allocate resources effectively. Customer-Centric Development: - Conduct research, gather feedback, and deeply understand client pain points, business goals, and opportunities. - Create solutions that deliver measurable value to customers, helping them improve their customer experience, reputation management, and business performance. Execution & Delivery: - Lead the development and launch of key product features, ensuring timely delivery and exceptional quality. - Collaborate with engineering, design, marketing, and customer success teams to execute the roadmap and define go-to-market strategies. - Define detailed product requirements, user stories, and acceptance criteria to guide development. Data-Driven Decision Making: - Leverage data and analytics to measure product performance, identify opportunities for improvement, and drive decision-making. - Define and track key performance indicators (KPIs) to evaluate product success and user satisfaction. Leadership & Mentorship: - Serve as a mentor to other product managers, fostering a culture of excellence, collaboration, and continuous improvement. - Influence stakeholders at all levels to gain alignment and drive the successful adoption of product initiatives.