**About BNP Paribas**: BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 63 countries, with more than 180,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main operating divisions: Commercial, Personal Banking & Services (CPBS) and Investment & Protection Services (IPS) (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning from financing, investment, savings and protection insurance. In Europe, the Group has four leading markets: Belgium, France, Italy and Luxembourg and BNP Paribas Personal Finance is the leader in consumer lending. In its Corporate & Institutional Banking and Investment and Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. **BUSINESS OVERVIEW**: Latin America is an important market for BNP Paribas. While Brazil remains the largest economy in Latin America and the Groups activity regionaly, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years. BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and Investment and Protection Services. CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ CIB business lines are represented in Hispanic Latin America where the bank has presence and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms: In North America essentially New York with a number of professionals covering Latin America. In Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc. In Asia with a broad coverage of all major economies in the region. In Colombia, BNP Paribas has presence through 5 legal entities representing the Group: 1 Rep. Office, a Corporación Financiera for local CIB banking license activity and a Trust company for Securities Services, all within the Corporate and Institutional Banking operating Division. As for Investment and Protection Services, an insurance company (Cardif) and a Rep Office for Asset Management. BNP Paribas is the European bank with the longest uninterrupted presence in the country. **JOB PURPOSE**: ***: This is a client facing role, focused on delivering onboarding efficiency, supporting KYC functions including periodic reviews/updates to KYC across business lines. **DUTIES AND RESPONSIBILITIES**: List the primary job duties and responsibilities using headings and then give examples of the types of activities under each heading. Execute the Onboarding and Re-certification processes for the clients of the location across business lines. Set up the accounts in the different systems. Run the verifications of the received instructions (call back, signature verifications, etc) Respond to client and internal requirements in a precise and timely manner. Perform repair or manual inclusion of transactions when required in the Settlement and Cash systems (Client Window for Madrid Branch). **General** Provide excellent client service, considering the specific needs of every client. Ensure compliance with local and corporate policies, guidelines, procedures, internal control and SLA requirements, to eliminate risk and operational losses. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Follow the code of conduct and to permanently update of the operative procedures. Ensure the coordination and the communication with the internal operations teams aiming to provide timely and accurate responses to client queries. Collect and custody of all original documents regarding onboarding,, recertification, contracts for account management, and additional documents necessary according to market requirements (Affidavit, COR, UBO, Institutional investor). **QUALIFICATIONS**: **EDUCATION**: - Bachelor’s degree in Finance, Economy, Business Administration, Industrial engineering, sales or equivalent. *