Svitla Systems Inc. is looking for a Business Analyst for a full-time position (40 hours per week) in Colombia. Our client is a comprehensive billing, payments, and software solution suite for legal, accounting, and other professional services firms, including consulting, architecture, and engineering. Their mission is to simplify complex processes by integrating technology and automation into workflows, enabling businesses to focus more on their core services. Their platforms are designed to facilitate seamless invoicing, payment processing, and client management, helping companies increase revenue and improve client satisfaction. These robust, easy-to-use solutions enable firms to increase their billable time, get paid faster, automate invoicing and payments, integrate systems, go paperless, and more. The portfolio of products boasts on-premise software and cloud-based and mobile features available across devices and supported by award-winning customer service based in the United States. Requirements: 3+ years of experience in analytics and systems development. Experience writing user stories and acceptance criteria using the given-when-then format. Proven analytical skills. Experience in generating process documentation and reports. Excellent communication skills, with an ability to translate data into actionable insights. Nice to have: Bachelor’s degree (or equivalent) in information technology or computer science. Expertise in technical writing. Proven ability to manage projects and user testing. Extensive experience with data visualization. Knowledge of SQL and database management. Responsibilities: Partner with stakeholders across business units (ex., sales, finance, security, compliance) to develop analyses and documentation collaboratively, communicating effectively and efficiently with production, managerial, and executive teams. Partner with product managers to develop detailed software requirements that the software development teams readily accept. Evaluate, analyze, and communicate systems requirements continuously and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. Develop meaningful and lasting relationships with partners for optimized systems integration and respond to managers' questions and concerns. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Determine and develop user requirements for systems in production to ensure maximum usability. Drive awareness of requirements across business units and identify substandard systems processes through real-time data evaluation. Serve as a thought leader for technical business processes, developing system prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels and with executives, with supporting research and recommendations. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. About Svitla Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices through out the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment. Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes. Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us! If you are interested in our vacancy, just click "Apply". We will be happy to see you in our friendly team :) #J-18808-Ljbffr