Job summary Job Description Oracle Analytics Service Excellence (OASE) partners with the development teams within Oracle Analytics to improve uptime of the services offered (Oracle Analytics Services). The ideal candidate is looking to work in an agile environment on problems that are focused on improving uptime by reducing time to mitigation when issues are surfaced/reported by automated means or through customer incidents; Career Level - IC3 Responsibilities - Perform DevOps activities to support customers, engineers, and processes through our release cycles as well as production - Participate in a follow-the-sun model for 24x7 support of Oracle Analytics services - Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis - Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats - Document various processes & run-books; update existing processes - Execute, with excellence, delivery of interim patches and hot-fixes as required - Work with various teams to take ownership of and resolve service failure/outages. - Monitor metrics and develop ways to improve the CI and CD tools utilized by the team - Follow all best practices and procedures as established by the company - Mentor and train other engineers and seek to continually improve processes - Other duties as assigned Qualifications - Capable of working in EU restricted regions - A BS or MS in Computer Science, or equivalent - Providing cloud networking, infrastructure, and service support, configuration, operations, tools, and processes - Understand networking, and TCP/IP fundamentals and services such as DNS, HTTP, etc. - Linux/Unix system administration including system level knowledge of Linux on OCI Gen 2, creating and executing scripts - Experience developing & operating cloud services or large distributed applications in production. - Methodical approaches to troubleshooting and solving complex technical problems, reverse engineering existing applications. - Producing documentation in support of developed work (KBs, run books, help guides) - Utilizing agile methodologies - Communicating effectively in a team environment - Working with remote, global teams as well as individuals - Working independently and in a self-directed manner - Able to work extended week day and week-end shifts as required for on-call, after hours upgrades, and other duties as assigned. Benefits Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora