Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes. Provide hardware software support and implement technology at the operating system level across all server and network areas, and for particular software solutions vendors brands. Work includes L1 and L2 basic and intermediate level troubleshooting. on site, excelente inglés persona acostumbrada a dar soporte técnico a sistemas operativos Windows y mac, conocimiento de redes básico, conocimiento de herramientas de automatización como power Automate opcional, cualquier conocimiento que pueda sumar en cuanto a soporte