Job summary Job Duck is hiring a Client Services Specialist. The role involves guiding potential clients through their first steps, ensuring they feel heard, supported, and informed. The position is ideal for someone who's proactive and passionate about delivering excellent service with empathy and professionalism. Responsibilities - Answering inbound calls from potential clients and return callers - Placing outbound calls to follow up with leads and missed messages - Qualifying first-time callers using training materials - Processing inquiries from voicemail, email inbox, and Yelp - Schedule consultations (in-person, phone, or Google Meet) - Preparing summaries for attorney review and follow up accordingly - Processing payments and sending payment links for paid consultations - Preparing and presenting bi-weekly and monthly reports to leadership - Tracking and advising on referral accuracy from call answering service - Uploading, organizing, and flagging received client documents - Occasionally translate live or written communications (ENG-SPA) - Drafting and preparing client agreements Benefits - Monthly compensation starting from 1150 USD to 1220 USD - Paid time off and holiday pay - Referral and annual bonuses - 100% Remote, Full-Time, Long-Term Career Opportunity - Parental leave - Opportunities for professional development and training - Dedicated support from our team - A chance to work with clients who share our values Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora