Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts. As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance. You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments. You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time. You will react on incidents and provide solutions aiming at maintained environments’ improvements. You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MongoDB databases running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Occasional travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. **What You Will Do**: - Participate in the management and operations of customer's MongoDB deployments - Participate in and execute scheduled change management procedures - Participate in the delivery of proactive tasks to improve the stability, performance, and fault tolerance of customer environments - Participate in project planning and execution of database operations - Contribute to the development of automation and monitoring software, and other essential tools and scripts **Your Experience**: - 5+ years experience with MongoDB technology, ideally in a customer-facing role OR 5+ years experience with distributed software administration coupled with reasonably high MongoDB knowledge - Fluent English communication (native-level a bonus), primarily for customer interactions - Ability to work remotely in the given timezone - Demonstrated ability to work independently with mínimal direction - Demonstrated ability to accept feedback from others - Communicates clearly and professionally to convey confidence even when under pressure - Ability to pass a required background check **What Will Make You Stand Out**: - Distributed database (especially MongoDB) expertise in all areas of implementation: installation, configuration, upgrades, tuning - Strong skills in replication, sharding and backups techniques - Production experience on Multiple datacenters, Large datasets - Experience with Linux, FreeBSD distributions Networking, system administration, hardware, virtualization, containers, scripting, Kubernetes orchestration, I/O subsystems - Ability to create and deliver presentations - One or more of Puppet, Chef, Ansible, Vagrant, Consul, etc **Attributes**: - Ability to work well with people and communicate effectively both internally and with customers - Ability to communicate information to staff members and customers in a clear and concise manner - Positive, helpful and supportive - Able to work independently with mínimal direction - Strong work ethic and entrepreneurial approach - Accepts feedback from others - Communicates clearly and professionally to convey confidence even when under pressure - Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments **Working hours depending on the timezone ( in UTC )** Mandatory shift hours (+2 hours extra that may be served before or after the mandatory shift hours): US East shift - 12:30pm - 6:30pm US West shift - 6:30pm - 12:30am Each team member has an on-call duty during the weekends - 12h on Saturday and 12h on Sunday once a month.