**About you**: - Motivated by reaching and exceeding goals and solving customer problems - A go-getter attitude, passion for helping customers, and effective problem-solving skills - Energetic, proactive, intelligent and adaptive to new technologies - A bachelor’s degree preferred and at least 3+ years of work experience - Honesty, integrity & ethics: you can be trusted to do the right thing for customers and for the team - A desire to be apart of a team where you can take ownership of your work AND your team's success - The desire to grow professionally and contribute to the success and culture of the company - Calm in stressful situations - Personable and relatable, with the ability to connect with customers - Strong oral and written communication, with a keen eye to determine whether a situation calls for more formal or colloquial language - Self-starter who can work independently and think on their feet - A willingness to proactively challenge the norm, continually pushing us to deliver better service than we did the day before - Speak spanish and fluent English **What you'll do**: - You will manage the foundation of the WinIt platform: drivers and attorneys. - You will be responsible to run key parts of our day to day operations - Own customer issues efficiently and effectively, from start to finish, utilizing empathy and creative problem solving skills - Develop detailed product and industry knowledge in order to help customers through their decision process and provide personalized recommendations - Collaborate with other operations teams to ensure a seamless customer experience **Salary**: 2.000.000 up to 3.000.000 + comissions Pay: $25,000 - $65,000 per month