Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Network Manager Overview As a Cross-Border Services (XBS) Network Manager, you will be responsible for managing relationships with existing payout partners across the Americas and the Caribbean. Acting as a subject matter expert (SME) for your assigned markets, you will ensure a best-in-class service experience for our clients. You will also play a key role in expanding our reach by enhancing product offerings and capabilities with current partners, while managing a pipeline of prospective partners—from initial outreach through onboarding and ongoing optimization. Your efforts will focus on improving service quality, reducing costs, and identifying new business opportunities. Responsibilities: 1. Support the execution of the XBS partnerships global strategy to deliver a best-in-class payout proposition including bank transfers, cash payouts, and wallet payouts in the designated region. 2. Manage overall relationships with existing payout partners in assigned markets, acting as the main point of contact between the partners and Mastercard's diverse XBS teams to facilitate business. 3. Support the creation and execution of a pipeline of new partners/products to improve Mastercard's XBS proposition. 4. Act as a SME for assigned markets, identifying risks and business opportunities and sharing market practices and trends with the team. 5. Support regional teams to increase revenue and volume of payments into the assigned region. 6. Increase Mastercard's profitability through pricing negotiations and proposing process efficiencies that help reduce costs. 7. Act as the main escalation point for resolution of issues from our partners affecting Mastercard and our clients. 8. Ensure compliance with regulations and internal policies in all aspects of partner relationships. All About You: - Demonstrated ability to take accountability and drive results with passion and aptitude. - Strong business development and negotiation skills. - Experience managing multiple projects simultaneously, prioritizing effectively. - Experience in the payments business. - Motivated by a fast-paced environment, acting as a subject matter expert, connector, and leader known for impact. - Results-driven, solutions-focused, with strong business acumen and a sense of urgency. - Fluent in English and Spanish; Portuguese is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every person working for or on behalf of Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of accessed information; - Report any suspected security violations or breaches; - Complete all mandatory security trainings as per Mastercard's guidelines. #J-18808-Ljbffr