Position: Audio Visual Technician Location: Bogota, Colombia Employment type: Full-time Work model: on-site Benefits: base salary DUTIES AND RESPONSIBILITIES: Manage internal communication with the operations control room and external communication with agencies regarding CCTV matters Oversee the operations control room, ensuring all technical equipment is maintained, including procurement of supplies, services, and repairs Perform daily checks on camera functionality (cleaning, testing, ensuring proper recording) Ensure cameras are connected and properly identified on the monitoring system (e.g., AXIS Camera Station, Milestone, Hikvision) Address issues with CCTV systems and implement necessary modifications Install, configure, and manage CCTV applications (Milestone, AXIS Camera Station, etc.) Conduct routine maintenance as per the master plan and train CCTV operators on system functions, providing manuals and procedures as needed Coordinate with the Network and Storage teams to ensure secure connections and data integrity Ensure 24/7 emergency support for CCTV failures, process work requests, and maintain CCTV client software on desktops REQUIREMENTS: Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication Degree in Electrical, Instrumentation, or Control Systems Engineering Proficient in relevant software for CCTV management and monitoring Previous experience in similar roles, including full installation and configuration of CCTV systems Expertise in troubleshooting CCTV systems Experience with Windows Server and Linux environments Familiarity with Milestone or other CCTV management applications is a plus Experience with storage systems such as SAN, NAS, and DAS is desirable Working knowledge of LAN administration tasks, including user management and backups Experience with server and storage hardware, especially HP, Dell, EMC, and Blade systems, is advantageous Solid understanding of TCP/IP networking BENEFITS: Competitive salary Private health insurance from day one International work environment Opportunities for career development And many more!