**We're Hiring: SITE DIRECTOR** - Location: Medellín - Milla de Oro_ - Schedule: Monday to Friday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM_ - Contract: Permanent (Contrato a término indefinido) + Legal Benefits_ - 100% On-site - BPO Industry_ Are you a results-driven leader with a proven track record in operational excellence? We're looking for an experienced **Site Director** to lead and grow our on-site operations in Medellín. Join a high-impact team in one of the city’s most strategic business zones. **Key Responsibilities** - Establishing core operational processes for the Medellin site and an existing work-from-home Bogotá team. - Assisting the client in establishing a legal and financial footprint in Colombia - Working on recruiting and developing staff, and the transition of this function in house. - Facilities management. - Fostering a strong performance culture - Ensuring a successful build-out and growth of our LATAM presence. **What You'll Need**: - Minimum **3 years of industry experience or a similar Role (3 years**of **experience site management)**: - Minimum **Bachelor's degree** in Business Administration or a related field. - Strong **financial acumen**: budgeting, forecasting, resource allocation, and managing financial KPIs like billable hours. - A track record of building **high-performing teams** and leading with clarity and purpose. - Exceptional **communication and leadership skills** to liaise across all levels of the organization. - Strong **problem-solving abilities** for handling complex and urgent challenges. - Experience tracking and improving **KPIs**, implementing corrective actions when needed. Ability to foster a **positive, performance-driven culture** grounded in teamwork and growth. **Job Types**: Full-time, Permanent