Job summary We are looking for a Call Center Representative to join our growing team. In this role, you will be the first point of contact for customers, providing excellent service, resolving inquiries, and ensuring a positive customer experience. Responsibilities - Answer inbound calls and respond to customer inquiries in a professional manner - Make outbound calls to follow up with customers or confirm information as needed - Provide accurate information about products, services, and company policies - Resolve customer complaints efficiently while maintaining a positive attitude - Document customer interactions in the system - Meet or exceed performance metrics (quality, efficiency, and customer satisfaction) Qualifications - High school diploma or equivalent (Associate's or Bachelor's degree a plus) - Previous experience in customer service or call centers preferred but not required - Strong communication and active listening skills - Ability to multitask, stay organized, and work in a fast-paced environment - Basic computer and typing skills - Bilingual (English/Spanish) is a must Benefits - Competitive pay and performance bonuses - Paid training and continuous development opportunities - Health, dental, and vision benefits (if applicable) - Opportunities for career growth within the company - A supportive and friendly work environment Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora