Print Manager Job Description We are seeking a dedicated Print Manager to oversee all aspects of print procurement, vendor relations, and the execution of direct mail campaigns. This role focuses on end-to-end production management rather than hands-on design. Key Responsibilities Vendor & Procurement Management - Research, evaluate, and select print vendors, letter shops, and data providers. - Negotiate pricing, contracts, terms, and service-level agreements to secure competitive rates and quality deliverables. - Maintain strong, ongoing relationships with vendors; monitor performance metrics and resolve issues promptly. - Coordinate procurement of materials and services in line with client sustainability and compliance guidelines. Project & Budget Oversight - Develop and manage comprehensive production schedules, timelines, and budgets for print and direct mail campaigns. - Issue detailed print specifications, mailing timelines, and cost estimates to vendors and internal stakeholders. - Create purchase orders, track expenses, process vendor invoices, and reconcile final costs for billing. - Implement tracking systems to monitor project milestones, delivery status, and overall campaign performance. Direct Mail Campaign Execution - Coordinate data acquisition, list management, and compliance with data privacy regulations. - Oversee personalization, addressing, and mailing logistics through partner letter shops. - Ensure postal regulation compliance (address formats, postage rates, delivery schedules). - Track delivery outcomes, response rates, and campaign ROI; provide clients with performance analysis and optimization recommendations. Quality Assurance & Compliance - Conduct rigorous quality checks on proofs and printed materials to ensure brand consistency and technical accuracy. - Facilitate press checks or remote reviews to verify color, resolution, and layout standards. - Audit final campaigns, postage, and production costs to support client billing and internal reporting. Cross-Functional Collaboration & Leadership - Serve as primary liaison between creative, account, finance, and operations teams to align production goals and deliverables. - Lead vendor kick-off meetings, status calls, and post-mortem reviews to drive continuous improvement. - Mentor and guide junior print-production staff, freelancers, or interns as needed. File & Design Support - Update and prepare print-ready design files (e.g., adjust layouts, revise copy, export PDFs) as required. - Familiarity with Adobe Creative Suite (InDesign, Illustrator, Photoshop) or similar tools is a plus — training will be provided. Qualifications - 4+ years in print procurement, production management, or direct mail operation. - Proven expertise in vendor negotiation, cost control, and project coordination. - Strong understanding of print production processes, mailing services, and postal regulation. - Excellent organizational, communication, and leadership skills, including fluent written and spoken English for effective vendor relations and stakeholder engagement. - Proficiency with project management tools (e.g., Asana, Trello), Microsoft Office Suite, and basic spreadsheet analysis for budgeting and reporting. - Understanding and usage of Altair is a plus. - Comfort working with design teams and reviewing print-ready files; hands-on design skills (Adobe InDesign, Illustrator, Photoshop) or formal design experience is a plus.