JOIN A LEADING MULTINATIONAL IN TECHNOLOGY! Ricoh is a prestigious Japanese multinational with over 80 years of experience in the technology sector, dedicated to providing innovative solutions that transform the way businesses manage their information and processes. With a global presence in over 200 countries, Ricoh has established itself as a leader in creating technologies for business productivity, focusing on sustainability and the continuous improvement of its products and services. Elevate Your Career with Us! Location: Bogotá, Colombia (Hybrid: 3 days in-office, 2 days remote) Contract Type: Indefinite-term (Full-time) Work schedule: Monday to Friday, 8:00 AM to 5:00 PM (CT USA – UTC-5) What Will You Be Doing? We’re looking for a System Support Analyst to join our team. In this role, you will: Support and maintain business-critical systems and applications. Develop and optimize solutions using C# and SQL. Automate workflows and processes using low-code platforms and workflow automation tools. Collaborate with teams to ensure seamless integration and performance of document imaging and records management solutions. Provide expert-level technical support and troubleshooting. Tech Stack You’ll Work With Languages: C#, SQL Platforms: Low-code platforms, workflow automation tools Industry Tools: Document imaging and records management software What We’re Looking For Bilingual preferred, with a minimum English level of advanced B2. At least 2 years of relevant professional experience. Strong hands-on experience with SQL (SME, 2+ years). Experience in application development using C# (SME). Familiarity with low-code platforms and workflow automation tools. Prior knowledge or background in the document imaging and records management industry is highly valued. Why Join Us? Hybrid work model – Balance office collaboration with remote flexibility. RICOH benefits package – Social security, vacation, and more. Indefinite-term contract. Professional assistance program - Access to a variety of professional services for free. PTO and Extended paid leave incentives. Employee fund and corporative alliances. Life insurance – Your well-being matters to us. Free continuous education – Keep growing with ongoing learning opportunities. Career growth – Opportunities for advancement in a dynamic, expanding multinational company. Collaborative culture – A workplace built on teamwork, inclusion, and innovation. Why Work with Us? We foster an environment where innovation, growth, and teamwork drive success. Join a company that values its employees, offers career development, and supports your professional journey. Ready to take the next step? Apply now and be part of our growing team! #J-18808-Ljbffr