Command HR Strategy in a Fast-Growth Startup Outsourcing Hub Skip the passport, not the progress. Here, your skills drive the rhythm of international operations—retaining talent, coaching leaders, and shaping scalable HR frameworks for high-growth teams. If you thrive on solving real challenges and steering culture under pressure, this is where your hustle meets its highest return. Be seen. Be heard. Be a builder of what’s next. Job Description As a Human Resources Business Partner, you’ll be the go-to advisor for people strategy—driving culture, engagement, and performance in a high-growth outsourcing environment. From managing employee relations to implementing development programs and ensuring HR compliance, you’ll play a key role in supporting teams and shaping scalable, people-centered solutions across the organization. Job Overview Employment type: Indefinite Term Contract Shift: Monday to Friday, 8:00 AM to 5:00 PM (Weekends Off) Work setup: Hybrid (Bogotá or Medellin) Your Daily Tasks - Advise employees and managers on concerns to foster a positive workplace culture - Drive initiatives to identify, develop, and retain top talent - Assess training needs and facilitate learning and career development opportunities - Ensure compliance with company policies, labor laws, and HR best practices - Draft and implement HR policies as needed - Mediate and resolve employee conflicts fairly and consistently - Support performance evaluation processes and coach managers on employee development - Track and analyze HR metrics to provide actionable insights to leadership - Lead initiatives that enhance employee engagement and company culture - Support organizational change efforts to ensure smooth transitions Requirements The Qualifications We Seek - 3–4 years of HR experience, preferably in a business partnering or generalist role - Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field - Strong understanding of labor laws, HR best practices, and employee relations - Ability to align HR strategies with business objectives - Skilled in managing workplace issues with professionalism and fairness - Strong relationship-building and stakeholder influencing abilities - Experience in HR data analysis and reporting for decision-making - Proactive and adaptable in fast-paced, evolving environments - Experience managing HR-related projects or process improvements (a plus) Benefits Exciting Perks Await! - 5 days work week - Weekends off - Hybrid work arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Indefinite term type contract - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar) About the Client: Empowering Startups to Scale with Smart Outsourcing Get to know the BPO partner redefining how startups scale. With six global offices, a 92% client retention rate, and 63% average cost savings, our client delivers custom outsourcing solutions that go beyond the usual playbook. Recognized for blending innovation with integration, they embed top-tier talent into fast-growing teams—powering growth with precision, creativity, and cultural fit. No templates here—just tailor-made support for tomorrow’s boldest businesses. Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. With state-of-the-art facilities, competitive pay, and a culture of continuous learning, you’ll find everything you need to grow professionally. With 900+ clients and over 10,000 team members globally, your career is in good hands. #EmaptaEra