IT Specialist Are you looking to expand your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you! This is a hybrid role with the flexibility to work virtually and from our Bogota city office. About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive team, passionate about helping our colleagues and clients succeed. What the day will look like As a Support Specialist, you will provide technical support and troubleshooting assistance for our proprietary applications. You will collaborate with our development team to identify and resolve issues. The ideal candidate has excellent communication skills, attention to detail, critical thinking, and thrives in a fast-paced environment. You will support a team of business subject matter experts, analysts, data scientists, data engineers, developers, and actuaries. Provide first and second-level technical support via phone, email, or ticketing system. Diagnose and troubleshoot user-reported issues, ensuring timely resolution with minimal business disruption. Monitor system performance. Participate in testing and quality assurance activities. Maintain a thorough understanding of application issues. How this opportunity is different Aon offers flexible work with a hybrid model, allowing you to work from home or in the office. You'll join a warm and friendly environment with opportunities for vertical and horizontal growth. Skills and experience that will lead to success At least 3 years of experience in application development, data engineering, or data analysis roles. Advanced English skills; Portuguese is desirable. Technical knowledge: advanced Excel and SQL. Bachelor's degree in a Technology-related field. How we support our colleagues We offer comprehensive benefits, promote an inclusive workforce, and support work/life balance through our agile environment. Colleagues enjoy two “Global Wellbeing Days” annually and various working style options. Our culture encourages continuous learning, growth, and authentic self-expression. Aon is committed to being an equal opportunity workplace and provides reasonable accommodations for applicants with disabilities. For more information, contact [email protected]. #LI-AE1 #J-18808-Ljbffr