Site Reliability Engineer (Senior) ID35139 Full time | AgileEngine | Colombia Posted On 04/24/2025 Job Information City Barranquilla State/Province Atlantico 080016 IT Services Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) Responsibilities Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security). Support deployments across staging and production environments. Maintain and improve CI/CD pipelines using GitLab . Manage infrastructure as code using Terraform . Configure and manage containerized workloads with Docker and Kubernetes . Support customer-facing EHR integrations , including VPN setup, SFTP configuration, and Mirth-to-IRIS migrations (training provided). Participate in incident detection, diagnosis, resolution, and post-mortem processes. Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront). Collaborate with software engineering, QA, and DevOps teams. Participate in on-call rotation with a global team. Ensure all infrastructure activities comply with HIPAA and GDPR . Must Haves 5+ years of experience in SRE, DevOps, or infrastructure roles . Experience with AWS infrastructure and related services. Strong understanding of VPN tunneling, SFTP, and networking . Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes . Familiarity with scripting languages (e.g., Bash, Python). Excellent communication and collaboration skills within distributed teams. Proactive with a sense of ownership and accountability. Comfortable participating in incident response and alerting systems. Willing to collaborate with customer IT contacts for EHR tasks. Proven ability to operate autonomously and mentor others. Work a Panama schedule with 8-hour shifts and participate in on-call duties 2–3 days/week, including every other weekend. Nice to Haves Familiarity with Mirth and IRIS . Experience with Bitbucket, Codefresh, or Ansible . Background in healthcare, life sciences, or regulated industries. Knowledge of infrastructure security best practices. Benefits Professional growth: Mentorship, TechTalks, and personalized growth plans. Competitive compensation: USD-based salary, education, fitness, and team activity budgets. Exciting projects: Work with Fortune 500 clients and top-tier brands. Flextime: Flexible schedule with options for remote or in-office work. Note: Check your email and complete your registration on our Applicant Site to proceed with your application. Incomplete registration will result in termination of your process. #J-18808-Ljbffr