**Build the Future with AspenView Technology Partners** At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. **Why Join AspenView?** At AspenView, we’re more than a nearshore IT partner—we’re a **people-first, purpose-driven** company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. Here’s what you can expect: - Competitive base with a strong, uncapped commission structure - Comprehensive benefits and wellness support - Flexible work model: hybrid, remote, or in-office - Real growth opportunities and leadership visibility - Inclusive, respectful culture that blends U.S. innovation with Colombian heart - A company that listens, invests in you, and celebrates wins together **About the role** **What you will do**: - Design, implement, and manage Dynatrace monitoring solutions across cloud-native and hybrid environments. - Collaborate with engineering and operations teams to define SLAs, SLOs, and KPIs for performance monitoring. - Analyze telemetry data (logs, metrics, traces) to identify trends, performance bottlenecks, and opportunities for optimization. - Provide root cause analysis and performance tuning recommendations based on Dynatrace insights. - Develop and maintain documentation for monitoring architecture, tagging strategy, alerting thresholds, and response playbooks. - Integrate Dynatrace with CI/CD pipelines, ITSM platforms (e.g., ServiceNow), and incident response tools (e.g., PagerDuty). - Educate teams on observability best practices and promote a monitoring-as-code culture. **What you bring**: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. - 3+ years of hands-on experience with Dynatrace in enterprise or cloud-native environments. - Proficiency in setting up dashboards, service flows, Smartscape, Problem Detection, and AI-driven root cause analysis. - Familiarity with microservices architectures, container platforms (Kubernetes, Docker), and cloud platforms (AWS, Azure, GCP). - Solid scripting skills (e.g., Python, PowerShell, Bash) for automation and integrations. **Nice if you have**: - Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible. - Familiarity with other observability tools (e.g., Prometheus, Grafana, New Relic, Splunk, AppDynamics). - Experience in integrating Dynatrace into DevOps workflows and CI/CD pipelines. - Background in performance testing tools and methodologies. - Certifications in Dynatrace or related APM tools. **Equal Opportunity Employer**: AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.