**Jr. Operations Specialist** **Medellín** **On-site - Full Time** **DESCRIPTION**: Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks. Problem-solving, team integration, ability to work under pressure and priorities. **DUTIES AND RESPONSIBILITIES**: - Group Eligibility (additions, cancellations, and modifications) - Creating new Groups in the system - Application of Payments, credits and claims in the system - Generate the Welcome Kits of the Groups - Renewal of Groups in the system - Account reconciliation with Finance - Information Analysis and Operational Management - Group Billing. - Refund Management - Creation of operational reports referring to the area issues, or solve service-related concerns. **REQUIRED KNOWLEDGE, SKILLS & ABILITIES**: - Excellent analytical capability. - Excellent communication. - Rapid adaptation to changes. - Advanced English (Written and Oral). - Ability to multitask and prioritize **REQUIRED EDUCATION AND EXPERIENCE** - Associate's degree from an accredited institution, preferably in finance, management, commerce, or related. - Experience in the insurance and Customer Service industry **Necessary Knowledge**: - Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook At ttg, **_“We believe in making a difference One Person at a Time,”_** ttg OPT