As a Requester, you’ll be responsible for sending out accurate, complete, and timely requests for medical records and bills to providers on behalf of our law firm clients. What you’ll do: - Review case details and make sure requests are sent to the right provider and department. - Prepare and edit request letters with the correct information. - Attach the right forms (authorizations, LORs, affidavits, etc.). - Submit requests via fax, mail, or provider portals. - Keep detailed notes and updates in the case system. - Meet daily and weekly goals. What we’re looking for: - Great attention to detail. - Good communication skills. - Ability to stay organized and handle multiple requests at once. - Willingness to follow procedures and meet deadlines.