About Four Seasons: We are a collective of individuals who strive to become better, push ourselves to new heights, and treat each other with respect. Our team members create amazing experiences for our guests through a commitment to luxury with genuine heart. Our purpose is to create impressions that will last a lifetime. We are committed to connecting genuinely with people and the world around us. The Front Desk Receptionist is responsible for welcoming and registering guests, managing reservations, and providing information about hotel facilities and services. They handle phone calls, coordinate special requests, resolve guest issues, and manage check-out procedures to ensure accurate and efficient transactions. This role requires delivering exceptional and personalized service to ensure guests have a seamless experience from arrival to departure. Responsibilities: - Perform friendly check-in procedures, ensuring guests are assigned the correct room type and charged the correct rate. - Manage check-out processes, verify guest satisfaction, collect keys, settle charges, and present invoices. - Handle daily billing processes. - Attend to guests with the highest level of hospitality and professionalism, fulfilling special requests when possible, resolving complaints, and assisting with inquiries related to hotel services. - Respond promptly and accurately to guest requests in person and via phone. Requirements: - Professional or technical qualifications in fields such as tourism and hotel management, service administration, business administration, or foreign languages. - Minimum of 6 months experience in hotel reception. - Advanced English proficiency. - Desirable: knowledge of a third language. We offer: - A competitive salary. - An indefinite-term contract. - Training and development opportunities. - Complimentary accommodation at other Four Seasons Hotels and Resorts. - Complimentary meals during shifts. - Uniform laundry service. Schedule & Hours: Full-time availability required.