Associate CDZ - Customer Support Operations Join to apply for the Associate CDZ - Customer Support Operations role at DHL Global Forwarding . Job Details Title: Associate (CDZ) Location: GSC BOG Support customs operation offices for CAE and MLI stations in the US by creating and validating files in the Kewill ISF system, and managing shipment documents across EDM/IBM, Logis/CW1, and Customs Management platforms to ensure timely filing and avoid penalties. Key Responsibilities Verify documents and correct information for ISF filings for US OFRI. Enter exception codes for late filings. Complete ISF filings for US OFRI. Continuously improve processes to minimize errors as a team. Support transition activities and operational excellence for CAE & MLI offices. Skills / Requirements Students or professionals in Industrial Engineering, Business Administration, International Business, or similar fields. Proficient in English (B2) and Spanish, with strong communication skills. Good knowledge of MS Excel and MS Office tools. Customer service and teamwork skills, with ability to work independently. Additional Information Salary: To Be Defined Contract: Indefinite, directly with DHL Colombia Performance bonus, food allowance included Employment Details Level: Mid-Senior Type: Full-time Industries: Transportation, Logistics, Supply Chain, Storage #J-18808-Ljbffr