Compartir oferta Compartir oferta Operations team manager (medellin)1886494574 Company Overview A global leader in the development and delivery of digital entertainment products and services. With a presence in over 30 markets and a team of more than 22,000 professionals worldwide, the company focuses on product innovation, software development, IT solutions, operational support, and user experience. Operating under a B2B model, the organization is known for delivering premium online entertainment solutions to partners around the globe, while continuing to expand its portfolio of digital brands and services. Job Description We are looking for a well-organized, proactive, and results-driven individual to lead a team in a fast-paced and dynamic environment. This role is key to ensuring operational excellence and the continuous development of the team. Key Responsibilities: Supervise, coordinate, and motivate a team of professionals. Organize and lead training sessions according to business needs. Onboard new employees, ensuring a smooth start and positive experience. Handle disciplinary cases and support ad hoc situations. Lead the team to consistently achieve performance targets. Respond to team members' requests in a timely and professional manner. Foster cross-departmental collaboration. Analyze team data and manage the monthly bonus distribution process. Use internal systems and tools for team and performance management. Participate in and lead department projects, proposing continuous improvement initiatives. Qualifications: Team management experience is a plus but not required. Demonstrated potential to lead, motivate, and develop people. Good command of English (B2-C1 level). Strong communication and problem-solving skills. Proactive, logical thinker, and results-oriented. Availability to work on-site in rotating shifts. We Offer: A professional and dynamic work environment. Tailored onboarding program. Unique opportunity to gain valuable experience in an international setting. Clear path for internal growth and career development. Company Overview A global leader in the development and delivery of digital entertainment products and services. With a presence in over 30 markets and a team of more than 22,000 professionals worldwide, the company focuses on product innovation, software development, IT solutions, operational support, and user experience. Operating under a B2B model, the organization is known for delivering premium online entertainment solutions to partners around the globe, while continuing to expand its portfolio of digital brands and services. Job Description We are looking for a well-organized, proactive, and results-driven individual to lead a team in a fast-paced and dynamic environment. This role is key to ensuring operational excellence and the continuous development of the team. Key Responsibilities: Supervise, coordinate, and motivate a team of professionals. Organize and lead training sessions according to business needs. Onboard new employees, ensuring a smooth start and positive experience. Handle disciplinary cases and support ad hoc situations. Lead the team to consistently achieve performance targets. Respond to team members' requests in a timely and professional manner. Foster cross-departmental collaboration. Analyze team data and manage the monthly bonus distribution process. Use internal systems and tools for team and performance management. Participate in and lead department projects, proposing continuous improvement initiatives. Qualifications: Team management experience is a plus but not required. Demonstrated potential to lead, motivate, and develop people. Good command of English (B2-C1 level). Strong communication and problem-solving skills. Proactive, logical thinker, and results-oriented. Availability to work on-site in rotating shifts. We Offer: A professional and dynamic work environment. Tailored onboarding program. Unique opportunity to gain valuable experience in an international setting. Clear path for internal growth and career development. Auxiliar, asistencial y otros Universitaria Bachillerato Académico Menos de un año de experiencia 1Vacante team manager call center manager Lider 18864945741886494574 Compartir oferta Operations Team Manager (Medellin) Compartir oferta Compartir oferta #J-18808-Ljbffr