Description : Purpose The STP Service Delivery department is responsible to ensure that Source to Pay processes (including Purchase to Pay and Tactical Procurement) are working optimally & efficiently, are well controlled and drive value for Diageo, also ensuring control agenda (SOX compliance) across all areas as well. The Process Analyst is acting as the first point of contact for the markets regarding any STP issues, they work closely with Requestors and other STP Service Delivery Teams to ensure all STP issues are proactively picked up, resolved or channelled to the relevant GDBS team for resolution. The role requires proven system and E2E STP process understanding and will closely support Purchase Order Lifecycle Management, works in close business partnering with the STP Governance and the STP Process Support Team and liaises with other internal & external collaborators. The role holder may be tasked to raise POs and complete related tasks. Accountabilities Acting as the first point of contact for the markets for STP functional issues related to SAP and Coupa. Build active and positive relationships with users, and Procurement collaborators. Provide support that facilitates the accurate, efficient and timely setup and approval of purchase orders Support and management of the web form creation of the online payments and urgent payments Ensure parked and blocked items against the POs are kept to minimum Monitor Purchase Order housekeeping in agreement with the Requestor for SAP POs Manage E2E PO Lifecycle of all SAP Pos, supervising Gr vs delivery date Manage balance circularization with the vendors with open PO for their corresponding region. Close POs based on relevant approvals collected by the STP Process Support Team and follow up to complete the needed financial adjustments (GRNI management & P&L impact) Prepare reports and analysis for review with FC community and do following about it. To be responsible for the planning and execution with human talent resources and all the market areas of the user training of the STP process. To be responsible for the planning and execution with human talent resources and all the market areas of the user training of the STP process. Grade differentiators Entry: Performs routine activities in a structured environment - typically on one service line only Works under supervision, uses little discretion. Is expected to seek guidance in unexpected situations. Mid: Performs a range of work activities in varied environments. Works without frequent reference to others. Uses limited discretion in resolving issues or enquiries. May contribute to routine issue resolution Higher: Performs a range of work, sometimes complex and non-routine, in a variety of environments. Investigates, defines and resolves complex issues. Supports less experienced staff Key interactions - Internal Cross Business: Global, Regional and In-market PTP/Procurement/Finance teams and stakeholders GDBS STP Service Delivery, FC, RTR, OTC Teams in all DBS locations Enterprise Ops functions / team members - for helping to resolve queries Employees / business units - to deliver required services and resolve queries. Internal and External Auditors – to respond to queries and requests for information. Teamwork is essential. Continuous Improvement driven culture Worker Type : Regular Primary Location: Bogota - EOB Additional Locations : Bogota - IMC Job Posting Start Date : 2024-07-11