[SLG-623] | ASSOCIATE CUSTOMER SPECIALIST

Medtronic


At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. Come strengthen your specialized skills and enhance your expertise. We’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you. Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes lives. This position will be remote located in Bogotá. Responsibilities may include the following and other duties may be assigned: - Ensure compliance with healthcare professional interactions - Support meeting card reconciliation in Concur for Sunshine reporting - Support C.E.U. reporting of healthcare professionals in appropriate system - Updated knowledge of rules, regulations, and standards in the areas of compliance and related matters of interest to the department - Communicate effectively to internal and external customers via phone, email, and systems - Collaborate cross-functionally to execute tasks in a timely manner - Work individually and with a team in recommending action, scheduling, and planning projects and managing projects to completion - Gather, collect, record, track and verify data and information from multiple sources - Perform various projects as assigned - Act as a mentor to colleagues or may direct the work of other entry-level professionals Required Knowledge and Experience: - Bachelor’s Degree - Fluent in English skills - One or more years of related experience administrative support, functional roles, back office, customer service - Knowledge with MS Office - Strong relationship building, communication and interpersonal skills Medical Device Industry experience, familiarity with Concur and Cvent, excellent organization and prioritization skills is a plus. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity

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