Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers who take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers looking for a place to do their best work. If that’s you, we would love to have you join us! Job Description Support Contract and Project Administrator in controlling, reviewing, releasing, and closing all transactions entered by Services in SAP, ensuring correct invoicing. Support the Customer Care team in Techconnect billing and HYB contracts. Follow-up and control the DMR report to help monitor the billing of contracts according to internal procedures. Review, validate, and release required Contracts/Projects Review, validate, and complete required service confirmations Generate final quotations for field service Analyze and follow up the billing blocks report Follow the OME process prior to releasing new contracts for validation Manage OME process in ProMs for TechConnect contracts Review Fixed Price Report for finance and communicate comments based on Internal Control Validate profitability reports Validate shipments COPA Coordinate with the CSM Management team on causal explanations for business review Obtain and review the Backlog Report with the team Enter approved credit note requests and Credit Memo Requests in SAP Review aging reports and provide explanations to Business Units and Accounts Receivable Ensure expected billing dates in SAP are generated timely Manually generate invoices for Brazil Coordinate with Contracts team on invoices not processed within the month - Brazil Enter hours for SMS, Migrations, Pemex, and Training in SAP - Mexico Prepare weekly utilization reports Follow up daily on billing monitor Interface with Sales, Finance, Proposals, Tax, and Controllership teams Communicate with Distributors and customers regarding billing and administrative topics Collaborate with GEBS on activity transfers Skills, Knowledge, Experience, and Education Bachelor's degree in administration, Industrial Engineering, or equivalent ERP knowledge, specifically SAP Proficiency in English preferred At least two years of related experience Temperament Energetic, motivated, and open to new opportunities Adaptable to change Proactive with a problem-solving mindset Courageous in sharing viewpoints openly Analytical and communicative Factors of Complexity Teamwork skills Ability to operate in complex environments Multitasking capabilities Flexibility to organizational changes Effective communication skills What We Offer Our benefits include mindfulness programs, volunteer paid time off, donation matching, Employee Assistance Program, wellbeing programs, professional development courses, and more. We value diversity and strive to provide growth opportunities for all talent. Join us to help change the world! #LI-EV1 #LI-Hybrid Our hybrid policy expects employees to work at least Mondays, Tuesdays, and Thursdays at a Rockwell location unless otherwise required. #J-18808-Ljbffr