SALES SUPPORT SPECIALIST - [TKU126]

Emapta


**Job Information**: Industry - Employment - Recruiting - StaffingSalary - 2.000.000 COP - 3.000.000 COPWork Experience - 1-3 yearsLocation - ColombiaFunctional Expertise (Verticals) - Sales & MarketingCity - UsaquenState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111- We're looking for a - **Sales Support Specialist** to help managing client relationships and ensure new client experience remains positive throughout the Sales and Implementations processes.- Employment Type: Full-time - Work Arrangement: Onsite, Colombia - Work Schedule: Day Shift You will be working with a premium staffing company with expertly sourced and immediately accessible talent that align with your operational standards, brand and culture. **What are the daily tasks?** - Support Growth Team administrative tasks - Help the Client Solutions Director in managing GBP compliance to the established sales process - Help GBPs with performing proper handovers to the Project Implementations team and will constantly monitor interactions with the client, intervening when necessary - Draft proposals, service agreements, and other materials to send to clients - Update and maintain the consistency, accuracy, and completeness of data in the Customer Relationship Management (CRM) tool - Document all Referral Partner Agreements and provide details to relevant stakeholders - Manage communications with all Referral Partners with regards to updates on Milestones - first call, proposal sent out, deal won or lost, payment received, amount to be invoiced as validated by finance - Manage client visit logistics - booking boardrooms, ensuring set-up, printing relevant material - Collating all sales and marketing collateral and ensuring that the latest files are the ones there - Prepare the regular reports that go out to internal stakeholders Our employees are one of the keys to our success, therefore we make sure that our company culture remains diverse and always ready to celebrate unique skill sets. Empower your career aspirations! Send your CV or resume today. **Requirements**: - Good verbal and written communication skills - Experience in BPO operations as a service delivery associate, team leader, or manager - Experience providing administrative help/support to a sales team - Experience in handling/coordinating with multiple clients - Advanced Microsoft Office skills - Word, Excel, PowerPoint and Outlook - Experience in using and/or managing CRM tools - Experience with creating reports using both PowerPoint and PowerBI - Ability to manage time effectively, prioritize and multitask - Able to work under pressure and deliver to deadlines in a team environment - Self-Motivated - Must be organized and keen to details - Preferred:_ - Experience as a supervisor in service delivery or sales operations Experience with international/multinational companies Experience as an outbound sales rep or team leader **Benefits**: - HMO + 1 free dependent - Standard government and Emapta benefits - Prime Office Locations - Above-average compensation - 20 leave credits per year (5 convertible to cash) - Career growth opportunities - Employee dedicated activities

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