We are seeking a professional to support our clients in financial processes, accounting, and ERP management. This role offers the opportunity to collaborate with various teams, analyze business needs, and contribute to the optimization of financial operations. Key Responsibilities - Ensure customer satisfaction by providing efficient support in financial processes. - Manage and track financial inquiries, issues, and requests through tickets, emails, and calls. - Generate reports on critical cases to prioritize resolution. - Create and maintain detailed documentation of functional and financial requirements, user stories, and use cases. - Translate financial and technical concepts into clear information for non-technical stakeholders. - Analyze and identify discrepancies in financial processes and current systems. - Collaborate with development and IT teams to ensure the correct implementation of financial solutions in ERP systems. - Conduct quality assurance testing on financial system functionalities. Must Have: - Degree in Accounting. - Minimum of 6 months of experience in financial analysis, accounting, or financial support. - Excellent written and verbal communication skills. - Strong analytical, problem-solving, and attention-to-detail skills. We offer: - A competitive salary package. - Career development opportunities with training and mentorship. - A collaborative work environment. - Involvement in international finance-focused projects. - Health and wellness benefits to support work-life balance. Seniority level: Associate Employment type: Full-time Job function: Analyst