**_1NH // Mínimo 1 AÑO de experiência en Collections // 90% de ingles_** **Collectors School** **Client**:Solvo Global **Position**:Collections team leader **Schedule**: Monday to Friday 8 am to 6 pm **Salary**:2.9 Mill COP **City**: Med **Job description**: We need someone who actively listens to collections calls in our different accounts and provide feedback to the agents in order to improve and take advantage of payment opportunities. **Responsabilities**: - Review the individual performance of collectors to determine flaws and re-train or re-focus as necessary. - Ensure the collection tools are correctly being utilized. - Identify training issues - Live monitoring of collection calls **Skills and qualifications - Hard and soft skills**: - Results driven - Responsible - Good communication - Able to provide feedback - Active listening **Salary**: From $2,900,000 per month