Job Title: Business Intelligence Analyst We are Concentrix, the intelligent transformation partner. We are solution-focused, tech-powered, and intelligence-fueled. As a global technology and services leader, we power the world’s best brands with unique data, insights, deep industry expertise, and advanced technology solutions. We shape new careers in over 70 countries, attracting top talent. In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions, and global security for our staff and clients. You will work with top professionals to design, implement, and strategize IT, security, application development, and innovative solutions in today’s hyperconnected world. This role involves collecting and analyzing large datasets to enable visualization, insights, and data-driven decision-making within the Global Executive Reporting team. Requirements: Experience with data/analytics tools: SQL (advanced), BI (advanced), Python (intermediate) Stakeholder engagement and understanding data flow between applications End-to-end lifecycle management of dashboards/reports Gathering requirements, consultation, and solution design Effective communication during development phases Conducting UAT, troubleshooting, and resolution End-user engagement: communication and education Implementing and managing KPIs to deliver insights for data-driven decisions Collaborating with teams to plan and deliver analysis, including root cause analysis and process improvements Packaging complex information into actionable insights Ensuring data accuracy, timeliness, and validation Supporting reporting and dashboard development for KPIs Supporting effective reporting across departments and testing updates Developing documentation and SOPs Promoting collaboration and teamwork Maintaining confidentiality Location: Medellin (Bello Niquia, Centro Comercial Estación Niquía) Language Requirements: English 60% B1 Seniority level: Entry level Employment type: Full-time Job function: Research, Analyst, and Information Technology Industries: IT Services and IT Consulting This job is active and accepting applications. Referrals increase your chances of interviewing. #J-18808-Ljbffr