**Key Responsibilities** **Strategic & Architectural Leadership**: - Develop and own the enterprise architecture vision, strategy, and multi-year roadmap for the network and security portfolio, ensuring tight alignment with business goals and digital transformation initiatives. - Lead the creation, governance, and promotion of architectural standards, patterns, and best practices for all covered services, including Zero Trust (ZTNA) and Secure Access Service Edge (SASE) frameworks. - Drive modernization initiatives across the portfolio, guiding the transition from traditional architectures to modern, automated, and cloud-native solutions to enhance security and eliminate legacy technical debt. - Champion a culture of innovation by evaluating emerging technologies and providing architectural direction for their adoption to solve complex business problems. - Serve as the primary architectural authority for the enterprise across network, telephony, and security domains, providing expert guidance to executive leadership, business stakeholders, and technology teams. **Domain-Specific Architectural Oversight: Lead and mentor a team of architects, ensuring architectural integrity and strategic alignment across the following key domains**: - Global Network Architecture: Oversee the architecture for all network infrastructure, including SD-WAN, LAN/WAN, Wi-Fi, DNS/DHCP/IPAM, and data center networking. - Global Security Architecture: Define the strategy for enterprise-wide security services, including next-generation firewalls (NGFW), IDS/IPS, WAF, CASB, and data loss prevention (DLP). - Identity & Access Management (IAM): Lead the architectural vision for all IAM services, including authentication, authorization, single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM). - Platform Security: Drive the security architecture for underlying infrastructure platforms, including operating systems, virtualization, and container platforms (Kubernetes). - Telephony & Contact Center: Direct the architectural strategy for unified communications (UCaaS/VoIP) and contact center (CCaaS) platforms, ensuring they are secure, resilient, and integrated with enterprise systems. **Executive Leadership & Stakeholder Engagement**: - Lead, mentor, and cultivate a high-performing team of principal and senior architects, fostering a collaborative environment of technical excellence and strong business acumen. - Build and maintain strong, trust-based relationships with C-level executives, business unit leaders, and engineering teams to ensure architectural solutions meet enterprise-wide objectives. - Act as a key influencer and communicator, articulating complex architectural concepts and their business value to diverse audiences, from technical experts to non-technical executives. - Partner closely with the CISO organization and IT operations to ensure that architectural designs are effectively implemented, monitored, and compliant with regulatory requirements. **Requirements**: **Education**: - Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field required. - Master’s degree preferred. **Experience**: - Minimum of 15 years of experience in information technology, with at least 10 years in an architecture role spanning network, security, or infrastructure. - Minimum of 5 years in a formal leadership capacity, with proven experience managing, mentoring, and developing senior architects and technical staff. - Demonstrable experience leading architecture for a complex, large-scale, global enterprise environment. - Proven track record of developing and implementing enterprise-wide architecture strategies and roadmaps in a hybrid, multi-cloud environment (AWS, Azure, GCP). **Technical Skills**: - Security Architecture: Deep expertise in security frameworks and technologies, including Zero Trust, SASE, NGFW, IDS/IPS, SIEM, WAF, CASB, DLP, and endpoint security. - Identity & Access Management: Expert knowledge of IAM principles and protocols (SAML, OAuth, OIDC), and experience with IGA, MFA, and PAM solutions. - Network Architecture: Expert knowledge of modern networking principles and technologies, including SD-WAN, BGP, MPLS, VPN, DNS, DHCP, and data center networking. - Cloud Security: Expert knowledge of cloud networking and security architecture in AWS, Azure, and/or GCP (e.g., VPCs/VNETs, Security Groups, IAM, Cloud WAFs). - Communications Technology: Strong understanding of Unified Communications (UCaaS) and Contact Center (CCaaS) technologies (e.g., Genesys, NICE, Five9) and underlying protocols (VoIP, SIP). - Platform Security: Familiarity with securing operating systems, virtualization, and container orchestration platforms like Kubernetes. - Frameworks & Compliance: Strong understanding of industry standards and frameworks such as NIST, ISO 27001, CIS, and SOC2. - Automation: Solid understanding of Infrastructure as Code (IaC) principles and to