Job summary We automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. We believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. We are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. We are excited to welcome the next generation of tech talent to our team. Responsibilities - Understand deeply how Kiwibot works, including the entire delivery process and the platforms & services involved. - Receive and track all the issues, incidents, and accidents presented during operation. This includes the diagnosis and solving of software problems, and the remote support to field operations personnel. - Participate in the design, development, and testing of new software tools to automate Service Desk Team processes. - Analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding Teams (AI, Hardware, Manufacturing, Platforms, Operations, Data, etc). In the same way, present all the required and useful information that could be helpful regarding those requirements. - Keep good, clear, and kind communication with the other teams. Desired requirements - Medium English level (Level B1 and above) - Experience starting or scaling a successful startup - Demonstrated interest in robotics, logistics, on-demand services, and marketplaces - Natural aptitude for troubleshooting and problem solving. - Organize information and multiple tasks. - Keep good, clear, and kind communication with customers and coworkers. - Generate and communicate effectively useful information to other teams. - It would be nice if you have experience in a help desk or technical support environment. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora