Roca Alliances, a specialized recruitment firm in the tech sector, connects top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. Job Overview: We are seeking a highly skilled Salesforce Architect to manage the technical aspects of our Salesforce solution. This role involves guiding Salesforce Administrators and Engineers to execute initiatives and implement new capabilities and features. The ideal candidate will have extensive knowledge of Salesforce best practices, data management, Conga, Gearset, GitHub, MuleSoft, and modern DevOps methodologies. Key Responsibilities: - Developing and maintaining the technical aspects of the Salesforce product roadmap to align with business goals and objectives. - Collaborating with engineering teams to ensure all Salesforce ecosystem features and enhancements conform with company policies and best practices. - Guiding and providing expertise to Salesforce Administrators and Engineers to ensure successful implementation and adoption of new capabilities and features. - Executing and managing the Salesforce implementation lifecycle, including configuration, customization, testing, and deployment. - Designing and implementing scalable Salesforce solutions that include Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, and other Salesforce products and features. - Utilizing advanced Salesforce development tools and techniques, including Apex, Visualforce, Lightning Components, and Salesforce DX. - Implementing and optimizing Salesforce integrations using tools such as MuleSoft, Informatica, and other middleware solutions. - Managing data migration and ensuring data quality using Salesforce Data Loader, ETL tools, and advanced data management techniques. - Ensuring compliance with Salesforce security best practices, including role hierarchies, sharing rules, and field-level security. - Conducting regular system audits and preparing for Salesforce releases by evaluating new features and their impact on our Salesforce environment. Requirements: - Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. - 5+ years of extensive Salesforce CRM/CPQ experience, with deep knowledge of product management practices and principles. - Proficiency in Salesforce modules such as Sales Cloud, Service Cloud, and other platform features. - Expertise in custom development using Apex, Visualforce, Lightning Web Components, and Salesforce DX. - Strong skills in integrating Salesforce with external systems using APIs, middleware solutions like MuleSoft and Informatica, and custom integration techniques. - Experience in managing complex data migrations and ensuring data quality through Salesforce Data Loader, ETL tools, and advanced data management techniques. - In-depth knowledge of Salesforce security best practices, including role hierarchies, sharing rules, field-level security, and data encryption. - Demonstrated ability to conduct system audits, prepare for Salesforce releases, and evaluate the impact of new features on the existing environment. - Proven track record of providing technical leadership, mentoring team members, and staying current with the latest Salesforce trends and technologies. - Flexible, adaptable, and resilient, with the ability to work effectively in a fast-paced and dynamic environment. - Highly customer-oriented, with a passion for delivering exceptional service and value. - Strong analytical, problem-solving, and decision-making skills, with the ability to resolve complex business problems and handle ambiguity and uncertainty. - Effective communication skills with the ability to articulate product and technical information to non-technical stakeholders. Benefits: - Competitive salary - Private medical insurance - Continuous training and mentoring - Work with a leading global IT company This is an excellent opportunity to join our team and contribute to our success. We look forward to hearing from you and starting a conversation about this exciting role. ],