Join to apply for the VAS Engineer (Operations) role at Sandvine (Now App Logic Networks) 4 days ago Be among the first 25 applicants Join to apply for the VAS Engineer (Operations) role at Sandvine (Now App Logic Networks) About App Logic Networks About App Logic Networks App Logic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, App Logic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes App Logic Networks unique in the market: superior App QoE! Responsibilities - Work with Customer Network Operations for deployment, maintenance, administration and operational tasks - Diagnose App Logic Networks equipment failures - Recommend configuration changes and assist with implementations - General services as required including installation of software maintenance updates for all App Logic Networks devices and solutions - Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms with a sense of urgency when issues arise - Work within customers change management and maintenance window guidelines - Analyze & troubleshoot critical Applications traffic and detect problems through the use of essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs) - Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools - Lead the analysis/discussion with other departments in order to solve and prevent issues - Submitting and escalation of issues into L2 support as needed - Accountability for Case management and ensuring that they are resolved - Providing consultative support and mentor other less experienced team members - Positive contribution towards quality reviews for other colleagues and peers Required Qualifications / Knowledge and Skills - Commanding knowledge of Unix based operating systems such as Linux, FreeBSD etc - Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers - Proven experience in virtualization technologies (VMware, KVM), deployment of Openstack and experience with automation tools like Ansible - Familiar with cloud architecture (AWS, Google cloud, AWS,…), containers and orchestration concepts (kubernetes, swarm) and tools like Docker,Jenkins,… - Proven Experience in virtual concepts like: NUMA, SRIOV, PCI-Passthrough,Virtio - Good understanding of NFV particularly around MANO/ONAMP - Excellent technical background with a strong understanding of networking (specifically IP related technologies) - Experience in Quality Assurance testing - Excellent understanding of end-to-end network call flows, as well as relevant technologies & protocols (DNS, HTTP, HTTPS, DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323,RTCP) - Good understanding of billing and charging concepts and experience with Online Charging and Policy Enforcement (OCS, PCRF, PCEF) - Good experience in Data communication industry with different operator networks for Wireline (Cable, DSL, FTTH) and/or Wireless (Satellite, Wi-Fi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS,4G and 5G) - Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools Desired - Experience with programming or scripting languages such as Java, C/C++, python, Perl etc - Experience with web technologies (Javascript, HTML5, HTTP, Angular, ...) - Exposure to and understanding of web application concepts like P2P, VoIP, WAP, MMS, RTSP - Knowledge of industry models and best practices (eg. Scrum, ITIL etc) - Experience with modern web applications using Ajax and REST API’s will be advantageous - Experience of data modelling, DB administration, Vertica, SQL/PostgreSQL, ETL and/or BI in general (microstrategy, tableau, elastic search, kibana, grafana) - Experience with SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment Work Experience, Education And Certifications - Bachelor’s degree in computer science, Engineering, or other STEM program - 5+ years of applicable experience Work Conditions - Occasionally, extended hours split shifts may be required - Fast-paced office environment - Occasional Travel required Seniority level - Seniority level Mid-Senior level Employment type - Employment type Full-time Job function - Job function Engineering and Information Technology - Industries Telecommunications Referrals increase your chances of interviewing at Sandvine (Now App Logic Networks) by 2x Get notified about new Value-Added Services Engineer jobs in Buenos Aires, Cundinamarca, Colombia. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr