Descripción breve Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world. REQUIRED SKILLS Experience with Webex Calling (especially DI/MT/OT offerings). Strong understanding of Cisco UCMC (Unified Communications Manager Cloud). Hands-on experience with CUCM, CUBE, and associated voice gateway technologies. Familiarity with cloud provisioning, onboarding, and troubleshooting. Integration knowledge with directory services and Single Sign-On (SSO). Customer-facing support and solution deployment experience. Ability to coordinate, lead, and influence teams solve complex networks and services during high pressure service impacting outages and incidents. Expertise in Webex calling, CUCM, Dial plan and IP phone configurations. Capacity planning, handle device lifecycle and vulnerability management. Fundamental knowledge of Cisco Unified Communication Applications: CUCM, CUC, IMP and Cisco VoIP Protocols: SIP, MGCP, H323. Perform Configuration changes like Add Route, Modify Session Manipulation to fix call routing issues. ABOUT CAPGEMINI At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to lifesaving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. #LI-DC10 #LI-Remote