We're looking for a Business Analyst to join our growing Product team across North and South America. This role will initially be focused on Salesforce initiatives for one of Somo’s leading clients.About You - In this role you'll be working with our clients and end users to gather, understand and define business requirements, primarily on a salesforce project. From this you'll be developing user stories, specifications and process flows to support the design and development of the salesforce solutions for our client. - You'll be producing BDD requirements, detailed specifications and well defined JIRA tickets whilst helping to manage the product backlog and collaborating with the team to support them.About You - You're an experienced Business Analyst that has worked on a salesforce project in the past and can configure salesforce including workflows, validation rules and security controls. - You've got great technical knowledge particularly at a platform and integration level and can create detailed process flow diagrams.About Somo Somo, part of the CI&T; (NYSE: CINT) family, is a leading global digital product agency, delivering digital ambitions at pace and scale. - We work with some of the world’s largest and most influential brands including Audi of America, Coca-Cola, Google, Johnson & Johnson, Vanguard, E.ON and Virgin Media. Our expertise in Financial Services, Automotive, Energy, Utilities, Pharma and CPG make us the ideal partner to help unleash your potential and realise your digital aspirations. Being part of the CI&T; family brings us a 6,000 person global digital powerhouse, collaborating worldwide to accelerate your business transformation through creating, developing and building innovative digital products that improve customer experiences and increase revenue. - We’re proud of our many achievements and have been recognised as Digital Transformation Company of the Year (CIO Applications Europe Magazine, 2021), ranked as #1 pure-play Design and Build agency (The Drum, 2021), named the best agency for creativity and innovation, digital strategy and software development (The Drum Recommends, 2020-21), and have repeatedly topped Best Place to Work rankings across the UK, US and Colombia. **Department** Product **Employment Type** Full Time **Location** Medellin, Colombia **Workplace type** Hybrid