Involves the completion of basic administrative tasks and coordination related to front-line operations, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. General job description: Prepare customs forms necessary for import, export, and transit procedures to ensure timely and efficient shipments by air, such as master guides, cargo manifests, general declarations, invoices, and related documentation. Prepare forms detailing customs duties, taxes, and VAT. Prepare international manifests to facilitate cargo release. Ensure all ramp activities comply with country policies, tax laws, and FedEx rules and procedures. Interact with customs officials and coordinate customs activities with internal staff. Contact customers to provide information and notify about additional tax payments. Maintain organized and correctly filed customs documentation. Classify and transfer cargo to other airlines when required. Process flight information submissions through customs computer systems. Track cases for various shipments. Manage inventory in urgent shipping warehouses. Control supplies and inventories. Support load-captain functions if required. Minimum Experience: Technician/technologist in international trade or business with at least two years of experience handling air cargo, procedures, policies, customs laws, and clearance processes at the airport. Good verbal and written communication skills. Driver's license preferred. Strong administrative skills and computer knowledge. Proficiency in English in the customs area. Ability to work flexible hours, including weekends and holidays, if required. FedEx is recognized as a world-class company, consistently awarded as a great place to work, a technology innovator, and one of the most admired companies globally. Recent awards include: 2020 Fortune’s World’s Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 GPTW’s Best Workplaces in Latin America (24th) 2021 FedEx Mexico in GPTW for 18 consecutive years 2020 FedEx Mexico received CEMEFI Certification for 13th consecutive year 2021 FedEx Chile re-certified with Giro Limpio for energy efficiency 2019 FedEx Uruguay among the top 5 companies to work for according to GPTW #J-18808-Ljbffr