Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: - Manage and verify incoming KYC documentation for clients primarily from Latin America, Southeast Asia, and Africa; - Conduct manual document checks to ensure identity, residence, and payment verification meet compliance standards; - Evaluate the authenticity of submitted documents and detect fraudulent activity or discrepancies; - Define document requirements for account approval, ensuring clarity and compliance; - Handle customer communication around missing or incorrect documentation in a timely and professional manner; - Maintain high levels of accuracy, efficiency, and quality while meeting daily SLA targets; - Collaborate with internal teams (such as Risk, Fraud, and Customer Support) to improve processes and flag suspicious trends; - Prepare and maintain detailed reports, utilizing CRM systems and compliance tools effectively; - Stay informed on regional documentation formats and compliance best practices, especially across LATAM, Africa, and Asia. Experience you’ll need to bring: - Background in KYC, compliance, customer support, or related fields is a strong plus; - Intermediate or higher level of English proficiency (written and spoken); - Excellent attention to detail, data accuracy, and analytical skills; - Ability to handle a high volume of document processing and decision-making efficiently; - Familiarity with verifying LATAM, Asian, or African document types (e.g. IDs, proof of residence, payment records) is an asset. It's a perfect match if you have those personal features: - Structured, reliable, and focused mindset; - Strong commitment to KPIs and performance metrics; - Strong sense of responsibility, punctuality, and self-discipline; - Motivation to work in a fast-paced, detail-driven environment; - Comfort in handling routine tasks with consistency and a high standard of quality; - Interest in contributing to the integrity and compliance of a global organization. Our clients offer competitive benefits to support your professional and personal growth, including: - Health & Wellness Focus; - Global Medical Coverage; - Growth Opportunities; - Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); - Performance-Driven Rewards; - Dynamic Work Environment. Apply, and let your growth journey begin.