Job summary Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a SOW Desk Analyst at Coupa: SOW (Statement of Work) Desk Analyst at Coupa, a business spend management platform, would focus on supporting the Customer Solution Partner team with contractual matters related to Professional Services Statements of Work. This role would involve reviewing, triaging, approval guidance and resolving issues related to SOW documents, as well as collaborating with internal stakeholders to develop and implement best practices. What You'll Do: - SOW Review & Negotiation: Review SOWs for compliance, accuracy, and approvals; negotiate complex SOWs with internal and external stakeholders - Legal & Contractual Support: Support Deal Desk and other teams with legal or contractual escalations related to SOWs - Escalation & Triage: Monitor and triage Service Desk tickets and escalation channels related to subcontractor SOWs - Issue Resolution: Investigate and resolve Coupa-related issues post-triage - Document Management: Coordinate signatures and maintain contractual documents, including templates and agreements - Collaboration & Reporting: Develop playbooks, train stakeholders on SOW processes, and support data analysis and reporting needs. What You Will Bring to Coupa: - Strong understanding of professional services contracts and obligations - Excellent communication and interpersonal skills - Able to work independently and collaboratively in a team environment - Proficient in Microsoft Office, Salesforce, NetSuite Projects Pro, and CLM tools - Bachelor's degree or equivalent experience required - Role supports Coupa's SOW processes; must be available 11:00–8:00 GMT, with potential quarter-end overtime Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora