Bogotá, Colombia – Would you like to be part of a team focused on building adoption of Amazon Web Services with prospective customers? Do you have the business savvy and the technical background necessary to help establish Amazon Web Services partners develop new sales opportunities? This team supports sales and focuses on customers and prospects of all types in Latin America. As a Demand Generation Representative (DGR), you will have the exciting opportunity to help drive the growth, shape the future of a group of cloud technologies, and help prospects and customers make the transformational move into AWS. To support your outbound selling efforts, we will use multi-modal, targeted campaigns to help you identify new customer sales opportunities. Once engaged with a customer or prospect, you will understand customer business issues by using excellent listening and communication skills, demonstrate how these issues can be solved, and highlight the unique benefits of solving them with AWS services. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support partners with a global list of customers building mission-critical applications on top of AWS services. Key job responsibilities Work in a high-volume environment, achieve activity-based metrics, and establish credibility with decision makers. Use intelligent prospecting persistence to identify, create, and qualify opportunities; work with sales to ensure understanding and next steps are clearly defined. Use opportunity management processes to ensure opportunities are handed off to appropriate sales resources in a timely, customer-friendly manner. Measure success by achievement of individual and team activity and opportunity creation goals. Ensure customer satisfaction. Achieve daily activity metrics – outbound calls, decision maker contacts, leads qualification. Capture, track, and advance qualified leads in Salesforce.com. Demonstrate excellent customer service skills through all levels of communication. Penetrate target accounts to provide access for sales teams. Understand customer pain points, requirements, and correlate potential business value provided by AWS services. Create & articulate compelling value propositions around AWS services. Accelerate customer adoption. Follow up on lead opportunities and search for additional revenue opportunities. Contribute to the knowledge base, Wiki, and other AWS resources to enhance customer experience. Maintain strong technical and sales skills. Manage time efficiently, meet personal goals, and work effectively with team members. About the team Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage candidates to apply. If your career is just starting or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies. Work/Life Balance We value work-life harmony and strive for flexibility to support your success at work and at home. Inclusive Team Culture Our employee-led affinity groups foster inclusion. Events and learning experiences promote embracing our differences. Mentorship and Career Growth We offer knowledge-sharing, mentorship, and career development resources to help you grow professionally. - Experience in IT sales - Experience navigating prospective accounts and engaging with senior executives - Bachelor's degree or equivalent - Sales or related certification - Experience with Salesforce - Proficiency with Microsoft Office products Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. #J-18808-Ljbffr