Descripción de la publicación: **Operations Actuarial & Investment Services Manager** - Are you looking to expand your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you!_ - This is a hybrid role with the flexibility to work virtually and from our Bogota or Mexico city office._ **Aon is in the business of better decisions** At Aon, we craft decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. How a regular day will look like - _ Run actuarial and financial operations, leading the analysts, mentoring them and managing all topics._ - _ Lead and develop a team of actuaries and financial professionals, setting KPIs and ensuring performance standards are met._ - _ Find opportunities to improve operational efficiency, reduce cost, and enhance service quality._ - _ Collaborate with cross-functional teams such as finance, IT, and HR to ensure seamless service delivery._ - _ Monitor service levels, client SLAs, and regulatory compliance, ensuring adherence to internal policies and industry standards._ - _ Drive digital transformation and automation initiatives to modernize core processes._ - _ Act as the primary point of escalation for operational service issues and proactively mitigate risk._ - _ Prepare operational reports and dashboards for senior leadership, with insights and actionable recommendations.to. _ How this opportunity is different? - Aon offers you a flexible work with a hybrid methodology, you can work from the comfort of your home, as well as in the office where you will meet a team that lives in a warm and friendly work environment, as well as the opportunity to grow vertically and/or horizontally._ **Skills and experience that will lead to success** - _ Bachelor’s degree in Business Administration, Engineering, Economics, Statistics or related field (Master’s degree is a plus)._ - _ 10+ years of experience in insurance, pension funds, finance, with at least 2+ years in a leadership or management role._ - _ Validated experience in leading teams, optimizing workflows, and implementing process improvements._ - _ Excellent communication, stakeholder management, and problem-solving skills._ - _ Project management certification or experience is a plus._ **How we support our colleagues** In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to run your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive work environment where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. **#LI-AE1