Engineering Manager Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. The Engineering Manager will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering. Key Responsibilities: - Manage a growing engineering team to optimize quality and velocity of development and operations. - Identify and measure key team health indicators. - Implement disciplined engineering and operations processes. - Represent the BootStack team with stakeholders, customers, and external teams. - Ensure proper team focus on priorities, milestones, and deliverables. - Work to meet service level agreements with customer deployments worldwide. - Deliver quality managed services in a timely manner. Required Skills and Qualifications - Bachelor's education in a technology field. - Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams. - Proven experience with OpenStack. - Demonstrated strong commitment to testing methodologies and maintainable code quality. - Experience with Linux system administration, Ubuntu/Debian preferred. - Strong communication and cooperation skills. - Experience with agile software development methodologies. - Experience working in and managing distributed teams. - Technical aptitude for understanding complex distributed systems. - Experience with cloud topologies and technologies. Benefits - Distributed work environment with twice-yearly team sprints in person. - Personal learning and development budget of USD 2000 per year. - Annual compensation review. - Recognition rewards. - Annual holiday leave. - Maternity and paternity leave. - Team Member Assistance Program & Wellness Platform. - Opportunity to travel to new locations to meet colleagues. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. We are changing the world of software. We recruit on a global basis and set a high standard for people joining the company. Excellence is expected in order to succeed. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.