**Location**: Bucaramanga, Colombia **Schedule**: Monday to Friday, 8-hour shifts between 6:00 a.m. and 6:00 p.m. (40 hours/week) **Salary**: $2,850,000 COP **Employment Type**: Full-time, On-site **Contract Type**: Direct with Lean Solutions **About Us** At Lean Solutions, we partner with a leading U.S.based company that specializes in industrial waste containers. We’re committed to delivering high-quality products and exceptional service to our clients across North America. **What You’ll Do** As a **Collections Agent**, you’ll play a key role in maintaining healthy cash flow by managing accounts receivable and ensuring timely payments from our U.S. clients. Your responsibilities will include: - Contacting customers to follow up on outstanding invoices. - Negotiating payment arrangements and resolving billing issues. - Collaborating with internal teams (billing, customer service) to ensure account accuracy. - Maintaining detailed records of collection activities. - Meeting performance targets and contributing to team success. **What We’re Looking For** - **6+ months of experience** in collections, banking, or billing roles. - **English level B2+** - able to communicate confidently with U.S. clients. - **Intermediate Excel skills** - comfortable with formulas, filters, and pivot tables. - Strong communication, negotiation, and problem-solving skills. - A proactive attitude and a team-oriented mindset. **What We Offer** - **Direct contract** with Lean Solutions. - **Job stability** and long-term career growth opportunities. - A **positive and collaborative work environment**. - The chance to work with a reputable U.S. company and gain international experience. Ready to take the next step in your career? Join our team in **Bucaramanga** and be part of a company where your skills are valued, your growth is supported, and your work makes a real impact. Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - Has tenido experiência en Collections? o cuentas en bancos? - has trabajado anteriormente en Lean Solutions? Idioma: - Ingles (Obligatorio)