JOB OVERVIEW Plan A Technologies is looking for an outstanding Business Analyst experience managing complex software development projects. Must also be comfortable writing business requirements documents in English. This is a fast-paced job with room for significant career growth. Please note: you must have at least 6+ years of experience as a Business Analyst and Technical Writing experience, and an advanced level of English to be considered for this role. JOB RESPONSIBILITY - Elicit and discuss requirements with stakeholders from the client side including business, functional and non-functional requirements. - Decompose and elaborate requirements to communicate to the development team on the required level of details. - Maintain backlog and keep solution requirements documentation for new functionality up-to-date. - Analyze and verify feature requests from the stakeholders, define required changes and verify with the product owner. - Present requirements to the team, support the team on requirements and minimize time spent by the team to elaborate requirements for their current tasks. - Participate in the presales process — elicit high-level scope and prepare required deliverables. EXPERIENCE - 6+ years of experience as a Business Analyst and Technical Writing experience - Advanced level of English, both written and verbal. - Fundamental knowledge of and practical experience with various business analysis knowledge areas, techniques, responsibilities and activities. - Knowledge and experience with Agile and Scrum-based development methodologies. - Experience in creating and maintaining documentation: Solution Requirements, backlog items in form of user stories and acceptance criteria, use cases. - Experience in modeling via BPMN, ERD, state, scope modeling techniques. - Experience in presale/discovery activities. - Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines. - Proven ability to quickly learn and understand complex subject matter - Experience in writing documentation and procedure manuals for various audiences - Excellent written communication skills, with a keen eye for detail - Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content - Good organization skills. - Good communication skills, and the ability to talk with technical, non-technical resources, as well as management. - Problem-solving skills to support the team and client. - Be flexible to change, and willing to adapt to the client and team needs. - Ability to work with engineers in multiple countries - Must have an organized and analytical working style, and the ability to plan your own work - Initiative and drive to do great things ABOUT THE COMPANY/BENEFITS Plan A Technologies is an American software development and technology advisory firm that brings top-tier engineering talent to clients around the world. Our software engineers tackle custom product development projects, staff augmentation, major integrations and upgrades, and much more. The team is far more hands-on than the giant outsourcing shops, but still big enough to handle major enterprise clients. Location: Work From Home 100% of the time, or come in to one of our global offices. Up to you. Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other. Benefits: Vacation, Brand New Laptop, and More: You’ll get a generous vacation schedule, and other goodies. If this sounds like you, we'd love to hear from you!