At Max Conecta, we specialize in providing high-quality Business Process Outsourcing (BPO) solutions, as well as VoIP telephony and Internet services, with the aim of optimizing our clients' operational efficiency and enabling them to focus on their strategic growth. We are currently seeking talented individuals for the position of: Bilingual Customer Service Representative Main Responsibilities: - Provide customer service through phone calls, online chats, or emails, ensuring a positive experience in every interaction. - Respond to inquiries and offer accurate, up-to-date information about the company's products and services. - Perform administrative support tasks, according to the needs of the department or team. Requirements: - Required English level: B2 or C1 (mandatory). - Excellent verbal and written communication skills. - Strong customer service orientation, proactive attitude, and problem-solving abilities. Job Conditions: - Required English level: B2 or C1 - 100% on-site position in Itagüí - Salary: COP $2,700,000 + Transport Allowance: COP $200,000/month - Gym Bonus: COP $70,000/month - Performance Bonus: COP $200,000/month - Work Schedule: Monday to Friday, from 8:00 a.m. to 6:00 p.m. - Contract Type: Project-based contract (obra o labor), with full legal benefits and social security. Job Type: Full-time Application Question(s): - What´s your level english? Experience: - customer service: 1 year (Preferred)