Job Title Senior Technical Project Manager About Your Business Area/Department: The Technical Coordinator role is part of the SPR / Strategic Project Management team, supporting IT Operations domains such as Network Engineering, System Engineering, Cloud Platforms, CISO, and HOS R&D; teams. This team is responsible for ensuring the reliability, stability, and security of HOS applications and related IT Core Services. Summary of the role: We are looking for a Technical Project Manager to join our Project Management team. You will support both project initiatives and day-to-day operational activities, acting as a key bridge between technical teams and project governance. Your responsibilities will include coordinating activities like patching, server builds, certificate renewal, change management, vulnerability remediation, and more. In this role you'll: Manage operations for core services, coordinate patching, server builds, SSL re-newals, and support automation initiatives. Incident and Problem Management: Participate in incident resolution and root cause analysis, ensuring critical issues are prioritized and escalated quickly. Reporting and Documentation: Produce reports, maintain documentation, and share knowledge across teams. Project Participation and Delivery: Contribute to feasibility studies, coordinate technical streams in projects, and support project leadership. Stakeholder Communication: Maintain clear communication with stakeholders, providing regular updates on tasks and risks. About the ideal candidate: Required Skills & Experience: - Minimum 5 years of experience working in IT Operations, Infrastructure Coordination, or Technical Project Support roles. - Basic understanding of networking fundamentals, server functionalities and clustering, virtual machines (VMs), and SSL certificates. - Basic understanding of ITIL processes. - Familiarity with ServiceNow (for reporting and task tracking). - Understanding of RCA (Root Cause Analysis) processes. - Exceptional communication skills: Demonstrated ability to document and articulate ideas clearly in English, both written and verbal. - Proficiency in engaging and keeping stakeholders informed through effective communication. - Strong organizational and time management skills: Ability to manage tasks and time efficiently while maintaining clear and consistent communication. Preferred Skills: - Advanced knowledge of PCI/DSS processes. - Project Management contribution (working closely with Project Managers). - Hands-on technical coordination for initiatives such as Chef, AWX, Ansible automation, AUD knowledge (Amadeus specific), VM migration and cloud-based patching tasks (Azure experience preferred). - Strong decision-making capabilities during operational incidents. - Continuous improvement mindset (process optimization and automation initiatives). - Leadership in driving technical activities within a project framework. What we can offer you: · Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. · Work from anywhere: onsite, hybrid or fully remote. · Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to de-velop and grow. · Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes Create your candidate profile, upload your Resume/CV and apply today Working at Amadeus, you will find A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.