Blossom is a growing ecosystem of fully integrated digital banking solutions, designed by and for credit unions. we are seeking a cloud engineer with over three years of experience, passionate about business challenges and technological solutions. the ideal candidate should have expertise in designing, developing, and implementing modular cloud-based systems, using services and resources tailored to the needs of each project and the organization. job summary the candidate is expected to develop functions and applications that provide staff with easy access to tools, while staying up to date with the latest trends and technologies to identify system vulnerabilities and integrate new tools and practices that continuously enhance the infrastructure. a strong preference will be given to those who enjoy teamwork and problem-solving. responsibilities 1- design, develop and implement modular cloud-based systems, using services and resources according to project and business needs. 2- ensure that the implementation meets the specific requirements of the organization, considering security, scalability and efficiency. 3- monitor the performance of cloud-based systems and make improvements where necessary. 4- ensure that the implementation is executed according to the architecture designs initially proposed. 5- create functionalities and applications that make it easy for staff to access the tools. 6- identify and resolve application vulnerabilities related to infrastructure. 7- provide technical support and participate in troubleshooting infrastructure related issues. 8- k...
About the job the red hat global support services team is adding a technical support engineer with a background in linux system administration to join us remotely in colombia. in this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription customers. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. what you will do ensure that customers get the maximum value from and easily use our products and subscriptions support customers by responding within the designated service-level agreement to inquiries investigate and troubleshoot issues and developing solutions for our customers while understanding their business needs exceed customer expect...
Red hat's technical services team is looking for an experienced, enterprise-level engineer to join us as a openshift technical account manager (tam) in colombia. in this role, you'll work with a small set of key customers to provide hands-on technical and architectural guidance for the red hat openshift container platform. at red hat, customer support includes far more than just “break-fix” solutions. customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between red hat and our customers. you will forge relationships with your customers, develop a deep technical understanding of their red hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents. you will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. at the same time, you'll work closely with our engineering, research and development, product management, and global support teams to debug, test, and resolve issues. what you will do: develop relationships with key business and it stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities. perform technical reviews and share knowledge to proactively identify and prevent issues forewar...
Job summary: as a d2l senior sales executive you will be responsible for meeting and exceeding sales objectives for an assigned territory by promoting and selling the d2l product suite through professional sales techniques. we are looking for a highly knowledgeable and capable sales individual with a proven track record of selling high-value complex solutions to the education industry/public institutions in colombia. candidates must possess an in-depth knowledge of the higher education industry in colombia, k-12 is an added bonus. the senior sales executive will spend the majority oftheir time in field developing and cultivating prospects, moving them through the sales process and closing new business. how will i make an impact? meeting and exceeding set sales quotas for defined area/region making prospecting an integral part of your regular routine ensuring new prospects are being added to the sales funnel on an ongoing basis managing a complex, enterprise solution sale with a 6 to 12 month purchasing cycle. moving the sale through the entire sales process actively engaging other d2l resources as necessary to ensure success taking an active role in the rfp process continually learning about new products and improving your selling skills. attend training events throughout the year and will be expected to participate in self-paced tutorial learning when appropriate being well-informed about current industry trends and being able to talk intelligently about the education industry in the assigned area/region becoming familiar with all d2l partner relationships and how they rel...
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